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Tuesday, 16 January 2018
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Road Assistance

iCare - Road Assistance


iCare-RA is part of iCare Products Family. iCare-RA is an application developed for use by road assistance and insurance companies who wish to automate their processes or want to improve their services. The application is web based, real time application meaning that all the functions are accessible from anywhere (local or remote) and the data / information are available to application users in real time. The use of the application requires no software Installation on the user's PC.



The application has modules to support the following procedures

- Members/Vehicles Management Module (including interfacing to receive data from external systems)
- Call Center Module (assistance requests management and Google Maps connection)
- Assistance Vehicle Module (including photos and documents uploads)
- Insurance Companies Module (cases search lists and photos review)
- Connectors to send and receive geolocation information (for use by GPS systems)
- Application Administrator Module



The application is able to support hundreds of insurance companies who wish to receive road assistance services from the company.

Can be accessed from anywhere (via Internet) from various types of PCs, Smart Phones and Tablet devices.

The assistance procedure is fully automated in such level that no human intervention is needed for the critical  steps of the procedure.

The application is built in such way that provides the flexibility to add new modules or customize the existing ones to meet customer's requirements.


iqnet certifiediso 9001

ISO 9001/IQNet Certified
Management System

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QSYS - XE Quality Systems

Saronikou 5

Kallithea 176 73


Phone : +30 211 4099 335


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